IT Services

Managed IT Solution

Every business has different needs and Taproot IT has a solution for every one of them. Taproot IT has seen it all, from the "mom and pop" start up, to nationwide businesses with multiple locations. Our monitoring systems catch errors and potential issues before serious problems occur. A Taproot IT professional will tailor a Managed Solution that suits your business and meets your budget.
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Help Desk

Unlimited Phone/Remote Support
Workstation rebuilds when needed
Installation of Security Software
Maintain Security Software

Server Management

Maintain Updates
Maintain Server performance
Install software
Installation of Security Software
Maintain Security Software

Network Management

Maintain Active Directory
Maintain File/Print Server
Maintain Infrastructure

Proactive Monitoring

24/7 Monitoring of servers, network equipment, workstations and even printers
Analyze server and network performances to recommend changes before issues arise

Optional IT Solutions

Managed Exchange
Update Exchange
Unlimited modifications
Add/Remove users Mailbox
Add/Modify/Delete Public Folders
Assist with design, implementation for a robust mail platform
Sync with Mobile Phones (i.e. iPhone, Blackberry, Windows Mobile, Android OS) via Exchange

Managed Blackberry Server
Install and Configure BIS and/or BIS
Add/Modify/Delete Users
Secure Blackberry Devices
Setup blackberry phone to link with the blackberry server
Maintain Server Software

 

Hourly IT Support

Taproot IT also offers an hourly solution for businesses that may only need assistance from time to time. Below are just a few of the services we provide.

  • Help Desk
  • Desktop User Support
  • Anti-Virus / Anti-SPAM software installation, removal and monitoring
    Emergency 24/7 Support
    Network and Server Support
    Backup Support
    Software Installation and Updates
    Windows Workstation support
    Apple Support
    Network Upgrades
    Computer Hardware, Software and Equipment sales

 

Apple HelpApple Support

Tired of making appointments at the Apple Store? We have been supporting Mac based computers and devices for over 10 years.
Get your Mac back in shape fast with Taproot IT.